Got Questions? We Got Answers.
Everything you need to know about our secure AI auto-responders, multi-tenant databases, and WhatsApp business channels.
Yes, VeloReply features a proprietary language processing engine tuned to recognize English, standard Urdu script, and Roman Urdu (Urdu words written in English letters). The AI detects language shifts fluidly and responds naturally based on the tone of your training guides.
Integration is direct and secure. Through our dashboard, you scan an official QR code to link your WhatsApp Business channel. Once connected, VeloReply routes messages through our multi-tenant API, analyzes them against your knowledge base, and auto-replies instantly.
Security is built into our core framework. Every tenant operates in strict database isolation. Uploaded files (PDFs, DOCX, TXT) are instantly processed into isolated vector storage. Your intellectual property is never shared or used to train public LLM models.
Simply upload your operational assets. VeloReply accepts PDFs, Word documents, text guides, and product catalog files. Our vector learning engine segments and embeds these documents semantically so the AI has context-aware intelligence on day one.
If a query requires human intervention, our Omnichannel Inbox allows manual takeovers with a single click. You can configure a manual takeover delay timer—during this interval, the automated AI bot pauses, letting human agents converse seamlessly without double-replies.
All official communications—including verification emails, password resets, and login notifications—are exclusively dispatched from our authenticated server email: noreply@veloreply.app. Please ensure this address is whitelisted.
Yes! Every new tenant gets a 14-day free trial containing full access to WhatsApp QR sync, vector storage, and Roman Urdu automation. When the trial ends, you can subscribe to any of our professional plans starting from just $29/month.
None. VeloReply believes in fully transparent SaaS metrics. Our pricing lists flat-rate subscription models. We do not charge separate per-message fees or set tricky bandwidth limits, letting you scale customer communication safely.